Return Policy

If you are not 100% happy with your purchase from Grappler, you can return the product(s) for a Store Credit within 30 days of purchase. For products purchased directly from our authorized dealers, their return policy applies to your purchase. Please contact them directly for information regarding their return policy.

The following is the Outsource Authority, Ltd. return policy for all purchases made through our website:

You can return your product(s) up to 30 days from the original purchase date. All merchandise must be unused / unworn, and returned in the original packaging and must include a copy of original receipt of the purchase.

No refunds will be given on merchandise returned after 30 days of the original purchase date.

Please contact Outsource Authority, Ltd. customer service team at (843) 767-4883 to set up your return.

To avoid problems, you must include a copy of your original receipt with the merchandise so we can process your return. Please note our return policy only applies to products purchased directly from Outsource Authority, Ltd. via phone, showroom, or website.

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